Blacklist

A blacklist rule will block all messages from a specific sender. To blacklist a sender directly from a Spam Report, please see the Spam Filtering & Reports section.

• Create a blacklist rule from a message
• Manually create a rule to block a sender
• Manually add an address to an existing rule 

Create a blacklist rule from a message

If you have a message from the sender you wish to block within your webmail account on our mail server, then you can add this sender to your account's global Blacklist by doing the following:

1. Login to your webmail account with your full email address and password. (Additional Information)
   • Note: The URL to access your webmail account is typically "pop." followed by your domain name. For example, if your website is "http://www.samplesite.com," then you would login to your webmail account at "http://pop.samplesite.com." Alternatively, you may login at "http://pop.speartek.com." 
2. Navigate to the message from the sender you wish to block.
   1.  Drag-and-drop this message to the Blacklist folder (within the Filters folder) in the Folder pane; OR
   2.  Right-click this message within the Message pane and select Blacklist Sender and click OK.

When you blacklist a sender directly from a Spam Report, that sender is automatically added to the global Blacklist above.

Manually create a rule to block a sender 

If you wish to block a sender and do not currently have a message from this sender stored in your webmail account on our mail server, then you will need to create a rule to block the sender.

To create a rule so as to block a sender, you can do the following:

1. Login to your webmail account with your full email address and password. (Additional Information)
   • Note: The URL to access your webmail account is typically "pop." followed by your domain name. For example, if your website is "http://www.samplesite.com," then you would login to your webmail account at "http://pop.samplesite.com." Alternatively, you may login at "http://pop.speartek.com."
2. Mouseover Tools and select Rules.
3. Click the Add button within the Rules window.
4. Enter a name for this set of rules in the Title field (i.e. Blocked Senders).
5. Click the Add button under the Conditions tab.
6. Leave "From:" selected from the 1st drop-down menu.
7. Leave "contains" selected from the 2nd drop-down menu.
8. Enter the email address that you wish to block within the text input field.
9. Leave the Match case and Whole word checkboxes unchecked.
10. Click the Actions tab.
11. Check the Message checkbox and leave its drop-down menu selection of "Reject".
12. Click the OK button within the Rule window.
13. Click the OK button within the Rules window.  

Manually add an address to an existing rule

Once you create a rule, you can add other email addresses to that rule.

To add an address to an existing rule, you can do the following:

1. Login to your webmail account with your full email address and password. (Additional Information)
   • Note: The URL to access your webmail account is typically "pop." followed by your domain name. For example, if your website is "http://www.samplesite.com," then you would login to your webmail account at "http://pop.samplesite.com." Alternatively, you may login at "http://pop.speartek.com." 
2. Mouseover Tools and select Rules.
3. Select the rule you wish to edit (i.e. Blocked Senders) and click the Edit button within the Rules window.
4. Click the Add button under the Conditions tab.
5. Select "OR" from the 1st drop-down menu.
6. Leave "From:" selected from the 2nd drop-down menu.
7. Leave "contains" selected from the 3rd drop-down menu.
8. Enter the email address that you wish to block within the text input field.
9. Leave the Match case and Whole word checkboxes unchecked.
10. Click the OK button within the Rule window.
11. Click the OK button within the Rules window.

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